Privacy Policy

We (also referred to as “We”, “Us” or “Our”) are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through Ashwick Bitraze (the “website”).

We will uphold these principles:

• To provide transparency about how we collect and process your personal information:

We want you to be empowered to make informed decisions about how personal data is used and processed. That’s why we created our website. We use various methods and procedures to deliver clear, relevant information on personal data usage.

If we determine that you require further details, we'll provide them at the appropriate date and time.

We are happy to answer any questions you may have and clarify any legal restrictions. Please email us at the address below: info@ashwick-bitraze.com

• Personal data will be used solely for the purposes set out in this policy.

Personal Data may be processed by Us for a variety of purposes, including providing the website to you and connecting you with third-party trading platforms (the 'Services'), enhancing and maintaining the site, protecting our rights and interests, facilitating the ongoing provision and delivery of the Services, meeting regulatory and legal obligations, and conducting administrative and business activities to support service delivery and use.

We also process personal data to gain a better understanding of your preferences and needs.

• To utilise key tools designed to protect your rights concerning the handling of personal data:

To support you in exercising your rights, we have comprehensive resources available. Contact us at any time to request your personal data. We can update or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We are committed to accommodating your requests.

• Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we will continue to employ a range of methods and techniques to safeguard it.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy describes the personal data the company collects from individuals and explains how it is processed, shared with third parties, secured, and otherwise handled.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or whose identity can be determined using additional information we hold or access.

The Policy defines “processing” as any activity that involves collecting or using personal data. It covers the management, organisation and storage of such data.

Our services are intended for general audiences and are not designed for anyone under 18. We do not knowingly collect information from individuals younger than 18 or allow them to use our services. If we become aware of any such data, we will promptly delete it.

2. What personal information do we hold about you?

When you access our services or channels, or visit our website, we collect personal data. In some cases, we may ask you to provide your personal data. Otherwise, we collect your personal data by analysing your use of our services and channels or by receiving information from our third-party partners.

3. You are not required to provide personal information to the company, and there are no consequences.

You’re under no obligation to provide us with any personal data; however, in certain cases, withholding it may prevent us from offering any services or hinder users’ access to the website.

4. What types of personal data do we collect? When you visit our website, we collect the following personal information:

This includes information about your online activity log, traffic data (including your IP address, the date and time of access), the language you used, software crash logs, the browser type and version used, as well as details regarding your device, including its operating system, model and manufacturer. This information is not private and cannot be used to identify you.

Personal data we receive from you: Any personal data you voluntarily provide when you access or connect to a third-party online trading platform through our services.

Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, telephone number, and email address.

5. The legal basis and reasons for processing personal data

The company processes your personal data for the purposes detailed in this section and in accordance with the applicable legal basis.

Without a valid legal basis, the company is unable to use or process any personal data relating to you. The legal grounds on which your personal data may be processed are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
• The Company or a third party may need to process data to fulfil their legitimate interests. For example, this could be to enhance our services or to defend against legal claims.
• Processing must comply with legal obligations.

Please email us for further details on the processing required to safeguard your legitimate interests.

Below is a list of reasons and legal grounds for using the personal data you provide.

6. Transfer of Personal Data to Third Parties

The company may also share personal data, such as IP address information and user experience analyses, with third-party service providers (such as hosting and storage companies) that support our operations.

You may also request that we disclose specific personal data about you to third-party trading platforms. In these cases, we will share the personal information you have provided with those platforms. Their own privacy policies will govern how your data is used. Your personal details could be shared with multiple trading platforms.

The Company may share personal data with related entities or business partners as necessary. This enables the Company to access the additional resources needed to enhance and improve the products and services it provides to its customers.

Where it is necessary to safeguard the rights of third parties or their assets, the Company may disclose personal data to regulatory, local, or other official authorities.

We may share your personal data with potential investors or buyers, with the company’s lenders, or with lenders to any other group company in connection with such a transaction (including the transfer or sale of the company’s assets or those of any group company) or as part of any merger, restructuring, consolidation or bankruptcy of the company or any other group entity.

7. Third-Party Cookies and Services

We may engage third-party services, including advertising providers and analytics companies. These partners may also utilise cookies or other technologies.

Cookies are small text files stored on your device each time you visit or use the website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings and personalise the products and services you may enjoy. Cookies also help us gather statistical and analytical data.

Some of the cookies we use are session cookies. They are temporarily stored on your device for a short period and deleted when you close your browser. Other cookies are persistent: they remain on your device for a set period after you close your browser. These cookies help the website recognise you as a returning visitor and enable you to return to the website.

Types of cookies:

They will be used in accordance with their intended purpose:

Cookies have been blocked or removed

To block or remove cookies, simply update your browser’s settings. Below, you will find links to guide you through the process on a few of the most well-known browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please be aware that some or all of the website's functions and features may not work as you expect if this happens.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as is necessary to fulfil the purposes of processing set out in this policy, or for any further period allowed under applicable laws, regulations, policies or orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months.

We regularly review the personal data we hold to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

Your personal information may be transferred to third countries (i.e. countries other than your country of residence) or to international organisations. The Company takes all necessary steps to protect the personal data you provide and to ensure that you can assert your rights and access effective legal remedies.

All residents of the EEA (European Economic Area) have access to these protections and safeguards.

• Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for personal data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
• The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under viro Article 46(2)(a).
• The transfer was carried out in accordance with the Standard Data Protection Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

You can request information on the security measures we use to protect your personal data when it's transferred to third-party countries or international organisations. To do so, email us at info@wealthwaydigital.uk

10. Personal Data Protection

We have implemented robust organisational and technical measures to safeguard personal data. This includes preventing accidental or unauthorised destruction, loss or modification of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error, nor can we be held liable for any intangible, incidental or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any personal data being disclosed due to transmission errors, unauthorised third-party access or any other cause beyond our control.

Under certain legal or other unavoidable obligations, we may be required to disclose your personal data to third parties, including public authorities. We cannot guarantee the security of your information once it is in the hands of these third parties.

Personal data cannot be transferred over the web in an entirely secure way. The Company cannot ensure the safety of any personal data you send to us via the Internet.

11. Hyperlinks to Third-Party Websites

Links to third-party websites and applications are provided on the website but are not under the company’s supervision. We are not responsible for any collection or processing of personal data by these external sites or apps. This Policy does not apply to actions taken through such sites or apps.

When visiting any third-party websites or apps we recommend, please take a moment to read their privacy policies before accessing or using them. We also suggest that you provide any personal data to them.

12. Amendments to this Policy.

This Policy may be amended, suspended or replaced at any time without prior notice to you. When we do so, we will publish the revised policy on our website to notify you of any such amendments. For substantial changes, we will also endeavour to inform you through any suitable channels and issue a clear announcement on our website. Unless otherwise specified, all amendments take effect upon the date of publication of the revised policy.

13. Your rights in relation to your personal information

You have the right to ask us to verify that the personal data we hold is accurate, to correct any errors, and to delete any data we no longer require. You may also restrict the types of processing applied to your personal information.

If you reside in the EEA, please see this page:

You can exercise your rights over the personal data you provide by sending an email to the address below.

Access rights

The Company can verify the accuracy of any personal data processed about you. If they are confirmed as accurate, you can access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be available electronically upon request.

The right to access personal data must not conflict with the rights and freedoms of others. If a request harms another person’s rights or freedoms, the company may refuse to comply or limit its ability to fulfil it.

Right to rectification

The Company may rectify any inaccurate personal data. You have the right to request that any incomplete or incorrect personal data about you be amended, considering the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent, and no other legal basis exists for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data concerning you that is based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to fulfil the company’s legal obligations.

This right is not applicable in the event that the processing is necessary (a) to fulfil an obligation imposed by law that must be complied with under European Union or member state legislation; or (b) to create, exercise or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you may request that the company limit its processing.

When you request a restriction on your personal data, we may retain it only with your consent, to establish, exercise or defend legal rights, to protect another individual’s rights, or when necessary for reasons of substantial public interest within the European Union or a member state.

Your Right to Data Portability

If this process is automated and relies on your consent or a contract to which you are a party, you have the legal right to review the personal data you provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, if technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not interfere with anyone else’s rights or freedoms.

Right to challenge

You have the right to object at any time to our or a third-party’s processing of your personal data based on legitimate interests. This right is not limited to profiling that relies solely on those legitimate interests. However, if we can establish compelling legitimate grounds for processing your personal data that outweigh your rights, freedoms or interests—or are necessary for the exercise, establishment or defence of legal claims—we may continue to do so.

Regarding direct marketing, you have the right at any time to object to the processing of your personal data.

Right to decline consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing carried out while your consent was in effect.

You are entitled to submit a complaint to the authority that oversees you.

You may submit an appeal to a supervisory authority established by an EU member state to protect individuals’ fundamental rights regarding the processing of personal data within the European Union.

European Union and Member State laws may limit your rights concerning your personal data, as detailed in section 13.

We will provide you with the requested information under section 13 of this agreement within one month of receiving your request. If necessary, this period may be extended by up to two months, depending on the request’s nature and volume. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

Provided it does not conflict with section 13 of the law, any information you request under that section will be provided free of charge. If your request is unjustified, excessive or repeated, we may charge a reasonable fee to cover administrative costs for supplying the information or executing the requested action, or we may decline to proceed.

If we have concerns about the identity of the person making the request, we may ask for additional information.